At Wayanadans, we aim to deliver your natural and healthy products quickly, safely, and transparently. Please read our shipping terms below.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Delivery Time
- Kerala: 2–4 business days
- South India: 3–6 business days
- Rest of India: 5–8 business days
Delivery time may vary based on location, courier delays, weather, or unforeseen events.
3. Shipping Charges
- Shipping charges are calculated at checkout depending on your location and total order weight.
- Free delivery may be available during offers or specific product promotions.
4. Order Tracking
- Once shipped, you will receive a tracking link through SMS or email.
- You can track your shipment anytime via the courier’s tracking page.
5. Incorrect Address / Delivery Failure
- If an incorrect or incomplete address is provided, delivery may fail or get delayed.
- Additional re-delivery charges may apply in such cases.
6. Damaged, Leaked, or Missing Items
If your order arrives damaged or with missing items:
- Please contact us within 48 hours of delivery.
- Share photos/videos of the product and packaging.
- After verification, we will provide a replacement or refund according to our return policy.
7. International Shipping
- Currently, we ship only within India through our website.
- For export or wholesale enquiries, please contact our support team.
8. Contact Us
For any shipping-related assistance:
📧 mail@wayanadans.com
📞 +91 9995111484